TruWerks Communication Services

TruWerks Has Your Technology Needs Covered

TruWerks is a vendor agnostic, client focused independent telecom and technology advisor which helps corporations, SMB’s and non-profits identify tailor-made technology solutions.

 

At TruWerks, we focus on our client needs, not quotas or the vendor with the highest sales commission.

Let's Talk

Schedule a brief conversation to answer how TruWerks can help solve your business technology challenges.

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We Solve Business Challenges

TruWerks Communication Services helps local businesses like yours decrease telecom costs while identifying ways to leverage newer technology solutions without sacrificing service levels.

 

Here are some of the issues we typically see

Budget Constraints

You can pay for major projects with savings from a telecom audit if you know where to look.

Aging Telecom Infrastructure

We understand what it takes to mange, maintain and even migrate off of legacy PBX's and telecom circuits.

Network Issues

Internet down? Network unstable? Our Network Experts understand what it takes to provide a stable network.

Aging Telecom Infrastructure

We understand what it takes to mange, maintain and even migrate off of legacy PBX's and telecom circuits.

Network Issues

Internet down? Network unstable? Our Network Experts understand what it takes to provide a stable network.

Complicated Billing

Hard to understand bills. Lack of Telecom inventory. Too Many Vendors. Let's Simplify!

Cyber Security & Compliance

Taking on Cyber Security can be a daunting task. Let us show you how we Identify, Protect, Detect & Respond.

PBX Replacement

Moving from on-prem to the cloud can be daunting. We help make the decision and transition to cloud voice easier.

Unfamiliar Technology

We can help you quickly compare vendors covering voice, collaboration, networking & cyber security solutions.

Resource Management

We can be an extension of your IT, Telecom or Network Teams so they can focus on the big stuff.

Sounds Familiar, huh?

You can conquer these challenges and we know how. Give us a few moments of your time and it will pay off in spades.

Schedule a Conversation

Save Time & Money

Balance Time and Money

A simple conversation could save you 20% or more on your network and telecom costs.

Our Telecom Audit & Billing Review specialists helps IT business leaders decrease their telecom costs, simplify daily management and improve operational stability.

Unified Communications

GoToConnect, Microsoft Teams, Zoom, Webex and more. We have the low down on the pro's and con's of most UC, VoIP and Cloud Voice providers.

Network Connectivity

There are more options than you realize. We have 100+ providers to compare cost and service levels.

SD-WAN

Learn how SD-WAN is driving down network costs, simplifying management and improving your employee and customer experience.

Yellow fiber optics cable

Communication Services

Has your telecom provider left you hanging on the line?
There is a better way.

Unified Communications

Microsoft Teams, Zoom, Cisco Webex, GoToConnect, DialPad

Connectivity

Internet, DIA, MPLS, Cable, DSL, Cellular, US and International

Hosted VoIP

GoToConnect formerly Jive Communications, Nextiva, Cisco

SD-WAN

Fortinet, Palo Alto, VeloCloud, Meraki, Barracuda, Versa & more

As former corporate IT leaders, we understand how frustrating and time consuming this can be. Let us take that burden so you can focus on your business.

Meet Our Leadership Team

Heather Raymond

Heather Raymond

Founder & VP of Operations

Joellyn Mayer

Joellyn Mayer

Founder & VP of Business Development

Chance Sassano

Chance Sassano

Director, Solutions Architecture

Telecommunications Broker

We represents your best interests, not the providers.

Take a look at our list of services and solutions. See what we can do for your business.

SD-WAN

  • Auto-Failover
  • Bonding
  • Intelligent Routing
  • VNF (Virtual Network)
  • Firewall
  • Application Aware
  • Network to Network Interconnection (NNI)

 

CONNECTIVITY

  • Dedicated Internet Access (DIA)
  • Broadband / DSL
  • Dedicated Fiber / Ethernet
  • Coax
  • WISP / Microwave
  • 3G/4G/5G Internet
  • Satellite Internet
  • Circuit Aggregation

 

MANAGED WIFI

  • Internal Network
  • Guest Network 

 

SECURITY

  • Firewall (On-Prem / Web)
  • Endpoint Security
  • Network Security Assessment

 

REMEDIATION

  • Proactive Circuit Monitoring
  • Trouble Ticket Creation

 

BASIC UCAAS SEAT

  • Voice
  • Text / SMS
  • Video (Zoom)
  • Web Conferencing
  • Collaboration (Slack, Glip, MS Teams, etc.)

 

ADD ONS

  • CRM Integration
  • Accounting Integration
  • CCaaS Integration
  • IVR
  • Call Recording
  • AI / Sentiment

 

PREMISE SYSTEMS

  • Prem as-a-Service
  • SIP Trunks

CCAAS SOLUTION

  • IVR
  • Analytics
  • Performance Management
  • Dashboards


DIALER

  • Outbound Dialer
  • Preview
  • Predictive Dialer
  • Progressive Dialer
     

WORKFORCE MGMT

QUALITY MGMT

  • AI / Sentiment

 

CRM INTEGRATIONS

UCAAS INTEGRATIONS

PCI HANDLING

HIPAA HANDLING

GAMIFICATION

ADD ONS

  • Accounting Integration
  • Call Recording
     

IDENTIFY

  • Virtual CISO
  • Cyber Consulting
  • Vulnerability Assess.
  • Penetration Test
  • Compliance
  • Phishing Simulation
  • Awareness Training


PROTECT

  • Managed Firewall
  • Web Security
  • Email Security
  • Endpoint Protection
  • Managed Cloud FW
  • Data Protection
  • Zero-Trust Framework
  • Remote User VPN
  • Patch Management

 

DETECT

  • Log Management (SEIM)
  • AI Machine Learning
  • Intrusion Detection
  • Intrusion Prevention
  • SOC as a Service (SOCaaS)


RESPOND

  • Incident Response
  • Containment / Eradication / Restore

CONNECTIVITY

  • Public Cloud Onramps
  • Direct Connect
  • Express Route

 

COMPUTING

  • Private Cloud
  • Public Cloud
  • Bare Metal
  • Colocation
  • Orchestration

IAAS

STORAGE

  • Cloud File Storage
  • Colocation
  • Managed Backup
  • Disaster Recovery

MANAGED SVCS

  • Managed O365
  • IT Support
  • Desktop as a Service
  • Cloud Migration
  • Professional Services

SAAS MGMT

  • Microsoft Office
  • SAP

MOBILITY

  • Handsets
  • iPads
  • Tablets
  • Devices


MOBILE NETWORK

  • Detail Reporting
  • Device Usage Management
  • Application Filtering
  • Detailed Reporting
  • CyberReef Solutions


EXPENSE MANAGEMENT

  • Wireline
  • Mobility

 

IOT SENSORS

  • Temperature
  • Pressure
  • Soil Moisture Content
  • Video

 

IOT REPORTING

  • Geo-Fence
  • Detailed Use
  • Velocity / Acceleration

 

 

Our goal is to bring you easy to manage, cost effective solutions. We will work on your behalf with our 160+ IT Service Providers, Carriers, Cloud Providers and MSP’s to bring you the right solution at the best price. 

 

 

Contact us today. 

 

You will be surprised what type of technology challenges we can solve.   

Let's Talk

A simple conversation could save you 20% or more on your network & telecom costs.

Indianapolis HQ

Westfield, Hamilton County & Indianapolis

Call

Indiana   (317) 689-7599
DFW        (214) 999-9999

Dallas Ofice

350 N. Ervay St
Dallas, TX 75201